Inside the NgamiMyself Product Knowledge Workshop

On 15 July 2026, Conperclida hosted the NgamiMyself Product Knowledge Workshop under the theme "Building Africa's Citizen-Centred Digital Health and Wellness Ecosystem." The workshop brought together NAFCOC national leadership, MKLWV (Umkhonto we Sizwe Liberation War Veterans) national leadership, the Conperclida executive team, strategic advisors, the technical and implementation team, and a group of potential strategic partners for a full day of engagement, all working towards the same goal: turning NgamiMyself from a well-built platform into a coordinated, partner-backed rollout.

The day was structured as a working session, with plenty of discussion and open debate built into the programme alongside the presentations. Participants spent the morning building a shared understanding of NgamiMyself, before turning to NAFCOC and MKLWV, whose spokespersons spoke about their own organisations and the roles they play within their communities. An open floor discussion followed, with participants raising questions and ideas of their own. By the close of the day, the room had something concrete to show for it.

Why NgamiMyself

The morning opened with a strategic context session led by the Conperclida executive team, outlining the problem NgamiMyself was built to solve. South Africa's healthcare system bears a long-standing burden of fragmented health records, with patient information scattered across providers and facilities, disconnected from the individual it belongs to. The session framed NgamiMyself as a response to this fragmentation and to the broader push towards citizen empowerment and digital transformation, positioning the platform as infrastructure that supports National Health Insurance readiness and opens the door to continental opportunities beyond South Africa's borders.

The technical and implementation team then led participants through a full system demonstration. The presentation covered user registration, the personal health profile, the QR functionality that enables healthcare practitioners to access verified patient information in seconds, and the emergency access protocols built into the platform. It also covered the School e-Health Card and the reporting dashboards that provide institutions with visibility into population-level health data. For many in the room, this was the first time they had seen the full platform in action, and the response was very positive.

Where NAFCOC and MKLWV fit in

The afternoon focused on the strategic roles of NAFCOC and MKLWV. For NAFCOC, the discussion covered enterprise development, deployment through the chamber network, SMME health solutions, financial services integration, investment mobilisation and provincial rollout. For MKLWV, the conversation turned to veteran healthcare management, community mobilisation, social development programmes, digital inclusion, a veteran health registry and a network of community health ambassadors. Each session closed with an open discussion, giving national leadership from both organisations the chance to assess the ideas against their own networks and constituencies.

That open discussion sparked some of the most lively conversations of the day. Participants considered how NgamiMyself might assist NSFAS-funded students transitioning to higher education and how the platform could benefit military veterans by providing improved access to integrated services. The discussion highlighted a common interest in expanding the platform's reach into South African communities.

Following this, attention turned to the rollout and implementation framework. The discussion covered the selection of pilot sites and the sequencing of provincial deployment, before moving on to the institutional partnerships, government engagement, funding requirements and implementation governance needed to support a workable, on-the-ground rollout.

One key takeaway was that every organisation in the room brings its own strengths and expertise to the initiative. As the ecosystem continues to grow, Conperclida believes it is important that these relationships are formalised through appropriate partnership agreements, giving every partner clarity on their role and a solid foundation for the work ahead.

The workshop concluded with the adoption of four strategic resolutions: the NgamiMyself Partnership Framework, the establishment of a Joint Steering Committee, the approval of the pilot rollout programme, and the approval of the commercial participation framework. The day ended with remarks from NAFCOC and MKLWV, followed by Conperclida's closing words to the room.

How the attendees responded

The response from attendees was overwhelmingly positive, with a high level of participation and agreement in the room.

Participants were highly receptive to what they saw and heard, and many said the platform spoke directly to challenges they deal with day to day across healthcare, social services, education and community support. The integrated nature of NgamiMyself stood out, with attendees recognising how a single digital platform could simplify access to essential services while restoring dignity and improving quality of life for the people who use it.

The discussions that followed each session reflected genuine enthusiasm. Attendees asked relevant questions, offered encouragement, shared ideas to expand the platform's reach into more communities, and stayed on long after sessions had officially wrapped to keep talking. Support for young people and underserved military veterans came up repeatedly, with participants recognising the potential for NgamiMyself to close service gaps and create more inclusive opportunities for vulnerable groups.

The workshop also reaffirmed something Conperclida has believed from the outset: NgamiMyself is more than just a digital platform. It will succeed because it brings together organisations committed to improving the lives of South Africans.

Overall, the workshop confirmed stakeholders' appetite for citizen-centred solutions of this kind and left everyone in the room with a genuine sense of confidence and momentum for the work of empowering communities and improving service delivery. Conperclida wants to thank everyone who gave their time to help bring the workshop together.

About NgamiMyself

NgamiMyself is a South African-developed digital healthcare and wellness ecosystem designed to put healthcare information in the hands of citizens while improving coordination, access, decision-making and continuity of care. The platform rests on a founding principle: One Patient. One Health Record. It enables patients to securely own and control their healthcare information while providing authorised healthcare practitioners with accurate, real-time information wherever and whenever it is required.

The ecosystem includes personal health records, digital patient management, emergency medical data, School e-Health Cards, occupational health services, mental health support, healthcare provider integration, digital health wallets, health insurance connectivity, population health analytics, and NHI readiness. As a strategic digital infrastructure, NgamiMyself fosters healthcare transformation, social development, and economic participation within the communities it serves.