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Privacy Policy

Privacy policy for visitors, patients, practitioners, and internal users.

Last updated: August 6, 2026

This Privacy Policy explains how NgamiMyself handles personal information for public visitors, patients, practitioners, support staff, and administrators who use our website or platform. We aim to keep information collection limited, purposeful, and transparent.

Who this applies to

This policy applies to everyone who interacts with NgamiMyself, including public users completing forms, internal team members managing the system, and authorised users who access healthcare or operational data.

Information we collect

We may collect information you provide directly, such as your name, email address, phone number, organisation, enquiry details, and account details. When you use the platform in an authorised role, we may also process information connected to records, workflow activity, and service delivery.

How we use information

We use information to respond to enquiries, manage accounts, provide support, improve the website, secure the platform, and deliver the services you request. Internal users may also use information to administer the system, maintain records, and support service operations.

Sharing and access

We do not sell personal information. We may share data with trusted service providers that help us operate the website and platform, and we may disclose information when required by law, required for security, or authorised by the relevant user or organisation.

Security and internal controls

We use technical and administrative safeguards intended to protect information against unauthorised access, misuse, and loss. Access to sensitive information is restricted to authorised users based on role, consent, and operational need.

Retention

We keep information only for as long as it is needed for the purpose it was collected, or for as long as retention is required by law, contract, or operational necessity.

Your rights and choices

You may contact us to ask about the information we hold about you, to request corrections where appropriate, or to raise concerns about how your data is used. Where applicable, we will help you exercise rights available under the law.

Contact

If you have questions about this Privacy Policy or how your information is handled, please use the contact page or email the team using the support details published on the website.